You’ve Got Questions. We’ve Got Straight Answers.
Here’s what property owners, adjusters, and managers ask us most often.
Top Questions
DryHome specializes in the emergency phase—extracting water, removing mold, and cleaning fire damage. When rebuild work is required, we coordinate with your adjuster and connect you with reputable contractors. Our role is to ensure mitigation is precise and well-documented so the repair process goes smoothly.
Yes. DryHome operates 24/7, including nights, weekends, and holidays. Emergency response is always on.
We can be respond within 60–90 minutes depending on your location.
No. In fact, delaying mitigation can make the damage worse and complicate your claim. We begin work immediately and document every step for your adjuster.
Most homeowner and commercial policies do cover emergency mitigation, but every policy is different. We can help guide you through the process and work directly with your insurance carrier when needed.
That depends on the scope of the damage, but most water mitigation jobs take 3–5 days. Mold or fire projects may vary based on size and clearance requirements.
We use industry-leading commercial equipment from Phoenix, FLIR, and HEPA-certified brands—air movers, dehumidifiers, scrubbers, moisture meters, and more.
Our technicians are certified in:
WRT, ASD, AMRT, FSRT, CDS, OCT
(These stand for Water, Structural Drying, Mold Remediation, Fire/Smoke, Commercial Drying, and Odor Control.)
Our primary focus is mitigation. We can coordinate with your contractor or insurance adjuster to hand off the project after mitigation is complete.
We recommend being present for the initial assessment, but you don’t need to stay home throughout the process. We’ll keep you updated daily and provide full access to reports and photos.
Still have questions?
📞 Call or Text Anytime: 404-925-9601
📧 Email: dry@dryhomepro.com